Privacy Policy
Effective Date: November 10, 2025
Company: BuilderLab Group Inc.
Contact: info@builderlab.com
BuilderLab Group Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and handle your personal information when you visit our website or use our services.
1. Information We Collect
1.1 Information You Provide
We collect personal information when you:
- Submit a contact form
- Book a consultation
- Request services or support
- Subscribe to newsletters
This may include:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Any information you choose to provide
1.2 Information Collected Automatically
We automatically collect technical information including:
- IP address
- Browser type and version
- Device and operating system
- Pages visited
- Time and date of visits
- Referral sources
1.3 Cookies and Tracking
We use cookies, analytics tools, and tracking technologies to improve site performance and user experience.
You can manage cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Deliver services and respond to inquiries
- Improve website performance
- Send updates or marketing emails (only if you opt in)
- Maintain records and internal reporting
- Comply with legal requirements
- Enforce our policies
3. Legal Basis (EEA Users)
For users in the European Economic Area, we process personal data under:
- Consent
- Contract necessity
- Legal obligations
- Legitimate interest
4. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
4.1 Service Providers
Trusted vendors who assist with:
- Email marketing
- CRM systems
- Scheduling tools
- Analytics
- Website hosting
These providers must protect your data and use it only for authorized purposes.
4.2 Legal Requirements
We may disclose information if required to comply with legal obligations or protect rights and safety.
5. Data Retention
We retain personal data only as long as necessary for:
- Providing services
- Business operations
- Record keeping
- Compliance with legal obligations
If you request deletion, we will remove your information unless we must retain it under law.
6. Data Security
We use administrative, technical, and physical safeguards including:
- Secure hosting
- SSL encryption
- Access controls
- Regular updates and monitoring
While we prioritize security, no system is fully secure and we cannot guarantee absolute protection.
7. Your Rights
7.1 GDPR Rights
Users in the EU or EEA may request:
- Access
- Correction
- Deletion
- Restriction
- Objection
- Data portability
Contact info@builderlab.com to exercise these rights.
7.2 California Residents (CCPA)
California residents may request:
- Disclosure of data collected
- Deletion of personal information
- Opt out of data selling
- Non discrimination for exercising rights
BuilderLab does not sell personal data.
8. Email Preferences
You may unsubscribe from promotional emails at any time. Transactional emails related to services may still be sent.
9. Third Party Links
We are not responsible for the content or privacy practices of third party sites linked from our website.
10. Children’s Privacy
We do not knowingly collect data from children under the age of 13. If such data is discovered, we will delete it promptly.
11. International Data Transfers
If you access our site from outside Canada, your data may be transferred to and stored in Canada or other locations with different privacy laws.
12. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of the website means you accept the updated version.
13. Contact
BuilderLab Group Inc.
Email: info@builderlab.com
Website: builderlab.com